Shipping Policy
Free shipping, everywhere in the US
Every order ships free anywhere in the United States. There is no minimum order, no code to enter, and no sales tax — the price you see on a product page is the price you pay at checkout.
Where we ship
We ship to all 50 US states. We do not ship internationally, to PO boxes outside the contiguous states, or to US territories at this time.
How fast orders go out
Orders placed before 2 p.m. Eastern are packed and handed to the carrier within 1–2 business days. You will get a tracking number by email the moment your label prints. Most orders arrive within 3–7 business days depending on how far you are from Los Angeles.
Packaging
Night lights and projectors travel in padded, recyclable packaging with the light module protected separately. Everything arrives gift-neutral — no prices on the outside, so orders can go straight to a birthday party.
If something goes wrong in transit
If a package arrives damaged, take a photo and email it to support@dreamzoon.shop within 48 hours. We will ship a replacement right away — you will not need to pay return shipping on damaged goods.
Questions
Email support@dreamzoon.shop or call +1 (938) 222-0898, Monday–Friday, 9 a.m.–5 p.m. Pacific.